Privacy policy
Privacy Policy
Sparx EV ("Sparx EV," "us," "we," or "our") is committed to protecting the privacy of users ("user," "you," or "your") of its website ("Site"). Sparx EV’s Privacy Policy is designed to help you understand how we collect, use, and safeguard the information you provide to us and to assist you in making informed decisions when using our Site. This Privacy Policy will be continuously evaluated against new technologies and business practices. It applies only to this Site and governs the data collection and usage on this Site. By using this Site, you consent to the processing of data about you in the manner and for the purposes described in this Privacy Policy. Please read the policy in its entirety.
USE OF COOKIES AND OTHER TECHNOLOGIES
We may use cookies to store and sometimes track information about users of the Site. Cookies allow web servers to recognize the device used to access the website. They store small data pieces on your browser to simplify interactions and streamline your browsing and purchasing experience.
We may also use:
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Web beacons
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Auditing software
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Customized links
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Similar tracking technologies
These tools track page views, entry and exit points, and email engagement. Any collected data is used in aggregate form and does not contain Personal Information.
THIS SITE USES GOOGLE ADWORDS
Parts of this Site use Google AdWords remarketing to advertise on third-party websites (including Google) to previous visitors. Ads may appear on the Google search results page or other websites based on your past activity.
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Google and other vendors use cookies for remarketing.
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Any data collected is used according to this Privacy Policy and Google’s Privacy Policy.
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You can disable cookies and still use portions of the Site.
Note: The e-store portion of the Site requires cookies to function, especially for cart and checkout operations.
TYPES OF INFORMATION COLLECTED
We may collect:
Traffic Data (Non-Personal Information)
This anonymous information includes:
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IP address
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Domain server
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Device type
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Browser type
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Access times
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Referring website addresses
Traffic Data is collected to improve Site performance and user experience.
Personal Information
To access certain features or complete purchases, we may require:
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Name
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Mailing address
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Email address
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Phone number (optional unless needed for shipping)
If you contact us by email or complete forms, this information may be collected as Personal Information.
You may choose not to provide Personal Information, but certain features (such as checkout) will not be accessible.
Purchases on the Site
To place an order, Personal Information (name, address, email) is required. Without this information, the purchase cannot be completed.
IP Address and Location
By using our website, you agree that third-party services may process your IP address to determine your location for:
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Currency conversion
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Displaying local pricing
A temporary session cookie stores this currency preference.
USES AND SHARING OF INFORMATION
We do not share your Personal Information except in the following cases:
We may disclose Personal Information to:
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Comply with legal requirements
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Provide requested products/services
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Protect our rights or property
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Enforce our terms
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Protect other users
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Maintain/repair systems
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Detect/prevent fraud or security issues
We use Personal Information for:
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Providing products and services
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Contacting you when necessary
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Sending information about Sparx EV products, promotions, and offers
If you subscribe to any Sparx EV publications or newsletters, your email may be used for communications. You may opt out at any time.
Service Providers
We may share Personal Information with trusted partners who:
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Host our website
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Send email communications
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Deliver newsletters
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Process services on our behalf
These partners must protect your information and cannot use it for any purpose other than supporting Sparx EV.
Traffic Data
We may share aggregated non-personal data with third parties.
Business Transfers
Your information may be transferred in the event of:
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Sale
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Merger
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Acquisition
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Reorganization
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Liquidation of Sparx EV
BLOGS / CHAT ROOMS / FORUMS
If you post in any forums on the Site, any Personal Information you provide may be viewed and used by others. We are not responsible for information shared in public areas.
SECURITY
We take reasonable measures to protect your Personal Information from unauthorized access, misuse, or alteration.
However:
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No online transmission is 100% secure.
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You submit information at your own risk.
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Once received, we follow strict procedures to secure your data.
NOTIFICATION OF CHANGES
Sparx EV may update this Privacy Policy at any time.
Changes become effective when posted.
We will:
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Post a notice on the homepage for 30 days after updates.
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Notify users by email if the change affects how Personal Information is used.
POLICIES FOR INDIVIDUALS UNDER 13 YEARS OF AGE
We do not knowingly collect Personal Information from children under 13.
If you're under 13, do not use this Site or submit any information.
ACCEPTANCE OF PRIVACY POLICY
By using the Site, you agree to this Privacy Policy.
If you do not agree, please do not use the Site.
Continued use after changes means you accept the updated terms.
CONTACT US
If you have questions about our Privacy Policy or data security, you may contact us at:
📧 info@sparxev.com
📍 Dubai, United Arab Emirates